Arztrechnungen Support

Frequently asked questions

Where is my data stored?

All bills and documents are stored on your device. They only leave it if you turn on iCloud sync or a backup to a storage of your choice.

How do I back up my data?

The app can store backups on a WebDAV server, with Dropbox, Google Drive, Microsoft OneDrive or in a local folder. Backups can be encrypted with a password of your own. You are responsible for your backups, so please create them regularly.

Why was an amount read incorrectly?

Text recognition and analysis are not free of errors, especially with poor scans. Please check the amounts that were read out and correct them in the bill.

How do I report a bug or send an idea?

Use the form on this page or the feedback option in the app settings. The more precisely you describe what happened, the faster I can help.

How do I turn on error reports?

Error reports are off by default. You can turn them on in the app settings and turn them off again at any time.

You can find more information in the privacy policy and the terms of use.